Here are some useful links that might help you get back on track.
“Please bring the usage of technology in the correct perspective, how it will benefit customer experience...”Rajendra Sawant, CIO, Adventity BPO India Pvt. Ltd.
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Technology is an enabler for desired customer experiences
Find out if there is any upcoming custommerce event in your city today. See the Custommerce Calendar.
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The Curious Case of the Online Whinger Friday, 20 Apr, 2012 06:00 PM
The Customer SPOC Thursday, 05 Apr, 2012 05:00 PM
The Customer Service Loudspeaker Thursday, 15 Mar, 2012 05:00 PM
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