Corporate members

Details  |  Benefits

Custommerce is the only movement / forum in the country that works towards Customer Centricity. The foundation for this is CIM (Customer Interaction Management) that will enable organizations to become CCO (Customer Centric Organizations) and consequently, enable India’s evolution to a CDE (Customer Driven Economy).

Custommerce provides various opportunities for corporate members to participate and showcase their customer centric strategies to the industry at large. The details of corporate membership are as follows:

Eligibility

Any firm, society, company or division thereof registered or incorporated in India and conducting business with a minimum employee base of 25 is eligible to apply for corporate membership. These organizations can be represented by a group of people or by an individual – as convenient.

Fee structure

The initial membership subscription fee is for 2 years and has to be paid while submitting the application form. From 3rd year onwards, the annual subscription fee has to be paid to renew the membership. The fee structure is based on the annual gross revenue of the applicant organization. Please refer to the table given below for subscription fee details.

Annual Gross Sales (in INR)	Annual subscription fee (in INR)
More than 200 crore	2 lakh
20 crore to 200 crore	1 lakh
Less than 20 crore	40,000

Please note that all payments have to be made by demand draft / cheque drawn in favour of ‘Custommerce Service Excellence Foundation’ payable at Chennai.

Explanations

• The annual subscription fee of new members joining after September in any year will be reduced to half the annual fees and those joining later than December in any financial year will be provided membership on complimentary basis for the financial year under reference, subject to their paying the necessary application and subscription charges for the subsequent year
  in advance
• Custommerce board reserves the right to issue or cancel corporate membership. All the decisions taken by the board are final and binding
• After the termination of membership, at any point of time if an ex-member seeks Custommerce’s membership again, then they shall be subject to the same procedure as a new member

Membership dues

All membership dues are payable in advance for a financial year (April-March) in full and become due on the first of April each year and are payable before the end of April that year.

Revision of fees

The Custommerce board reserves the right to revise the fee structure, and such revision is not effected more than once in a 12-month period.

Termination of membership

• On submission of the resignation in writing by the member which shall be put before the executive committee
• On default of payment of subscription for 1 year
• The board may adopt such rules as may be necessary from time to time by a special resolution for termination of membership and empower the committee to implement the same

Call us at +91 44 6108 4112 or write to us at info@custommerce.org. Our members of board will be more than happy to meet with you and explain how Custommerce can redefine the service delivery landscape of your organization.