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custommercespeak

“A true platform for learning and sharing. The message that customer centricity though a softer aspect of business clearly impacts the bottom line irrespective of customer segments or industry was conveyed very appropriately..”
Ruby Sheriar, Sr. Vice President, Contact Centre, HSBC

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opinion

Technology is an enabler for desired customer experiences

Yes No

events

Find out if there is any upcoming custommerce event in your city today. See the Custommerce Calendar.

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blog

A service opportunity missed?
Tuesday, 12 Nov, 2013 12:00 PM

Service Evasion
Wednesday, 24 Jul, 2013 09:00 AM

The expectation dry-up?
Thursday, 04 Jul, 2013 07:00 PM

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